Description
This module presents the main functions of a manager.
Objective
Identification of the most important attributions, responsibilities, managerial tools and the way all these can be used in the daily activity of a manager.
Addressing to
Middle level managers, team coordinators.
Duration: 2 days
Topics
1. PLANNING
– What does PLANNING mean?
– Planning dimensions: TIME, DOMAIN, FREQUENCY, MANAGERIAL LEVEL
– Objectives – SMART
– What do we win by planning?
– Barriers in planning
– What do we plan?
2. ORGANIZING
– Principles of a good organizing scheme
– Managing the most important resources: people and time
– Coordinating the activities
– Paretto’s Rule
– People awareness:
– Who knows and what do they know?
– Reaction time
– Check / Control
– Information, a perishable, processable and differently perceived resource
3. LEADING
– What does leading mean?
– Leading theories
– Leading styles
– Supervising methods
– Staff problems
4. CONTROLLING
– Goal: guidance
– Steps in running an efficient controlling process
– A manager’s controlling tools
– The characteristics of the controlling process