Management module II – Functions and roles

Description

This module presents the main functions of a manager.

Objective

Identification of the most important attributions, responsibilities, managerial tools and the way all these can be used in the daily activity of a manager.

Addressing to

Middle level managers, team coordinators.

Duration: 2 days

Topics

1. PLANNING
– What does PLANNING mean?
– Planning dimensions: TIME, DOMAIN, FREQUENCY, MANAGERIAL LEVEL
– Objectives – SMART
– What do we win by planning?
– Barriers in planning
– What do we plan?

2. ORGANIZING
– Principles of a good organizing scheme
– Managing the most important resources: people and time
– Coordinating the activities
– Paretto’s Rule
– People awareness:
     – Who knows and what do they know?
     – Reaction time
     – Check / Control
     – Information, a perishable, processable and differently perceived resource

3. LEADING
– What does leading mean?
– Leading theories
– Leading styles
– Supervising methods
– Staff problems

4. CONTROLLING
– Goal: guidance
– Steps in running an efficient controlling process
– A manager’s controlling tools
– The characteristics of the controlling process